
By Chris Nichols
Recently I got into a rental car that had every electronic innovation you could imagine. I usually love gadgets on cars, but it was late at night and raining, and as I drove, the sheer number of buttons and special functions made it difficult to drive efficiently and safely. Simple functions like turning on lights, windshield wipers, and adjusting mirrors weren’t intuitive. They were obscured by other gizmos that had been added, piled onto the steering column and dashboard. The complexity of the car’s gadgetry interfered with the car’s foundational purpose and its effectiveness on the road. This wasn’t the result of thoughtful design but someone’s decision to add every new idea engineers had devised into one vehicle. It just didn’t work as well as it should.
The car was for me a symbol of what happens when leaders decide to accommodate change rather than lead it.




We are giving away 5 copies of “Miracle Work” by Jordan Seng this week!

